PRIVACY POLICY

Last Updated: December 15, 2025

Christian Faith Global (“we,” “us,” “our,” or the “Ministry”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://christianfaithglobal.com (the “Website”), use our services, purchase products, or engage with our community.

Please read this Privacy Policy carefully. By using our Website or services, you consent to the practices described in this policy.

1. INFORMATION WE COLLECT

We collect several types of information from and about users of our Website and services:

1.1 Personal Information You Provide

When you interact with our Website or services, you may voluntarily provide:

Account Registration & Membership:

Full name
Email address
Country/location (optional)
Password (encrypted)

Purchase Transactions:

Billing name and email address
Payment information (processed by third-party payment processors)
Transaction history

Coaching Services:

Contact information (name, email, phone number)
Information shared during coaching sessions
Session notes (stored confidentially)

Contact Forms & Prayer Requests:

Name and email address
Message content, prayer requests, or testimonies
Any personal information you choose to share

Newsletter Subscriptions:

Email address
Communication preferences

1.2 Automatically Collected Information

When you visit our Website, we automatically collect certain technical information:

Usage Data:

IP address
Browser type and version
Device type and operating system
Pages viewed and time spent on pages
Referring website addresses
Date and time of access

Cookies and Tracking Technologies:

We use cookies, web beacons, and similar technologies to enhance user experience
See Section 6 for detailed cookie information

1.3 Third-Party Information

We may receive information about you from:

Payment processors (transaction confirmation)
Social media platforms (if you connect your account)
Analytics providers (aggregated usage statistics)

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

2.1 To Provide Services

Process membership registrations
Deliver purchased digital products (eBooks)
Schedule and conduct coaching sessions
Facilitate monthly Zoom gatherings
Send you the free decree list and member resources

2.2 Communication

Send email updates with devotionals and prayer points
Respond to inquiries, prayer requests, and support messages
Provide customer service and technical support
Send transaction confirmations and receipts

2.3 Marketing and Ministry Outreach

Send newsletters and ministry updates (with your consent)
Inform you about new products, events, or services
Share inspirational content and faith resources
You may opt out of marketing communications at any time

2.4 Website Improvement

Analyse website usage and user behaviour
Improve website functionality and user experience
Develop new features and services
Conduct research and analytics

2.5 Legal and Security

Comply with legal obligations and regulations
Prevent fraud and unauthorised access
Enforce our Terms and Conditions
Protect the rights, property, and safety of our ministry and users

2.6 Charitable Activities

Allocate proceeds from book sales to charitable causes aligned with our mission

3. LEGAL BASIS FOR PROCESSING (GDPR Compliance)

If you are located in the European Economic Area (EEA) or UK, we process your personal data based on the following legal grounds:

3.1 Consent

When you provide explicit consent (e.g., newsletter subscriptions)
You may withdraw consent at any time

3.2 Contractual Necessity

To fulfill our obligations under contracts with you (e.g., delivering purchased products)

3.3 Legitimate Interests

To operate and improve our ministry and website
To communicate with our community
To prevent fraud and ensure security
Provided your interests and rights do not override these interests

3.4 Legal Obligation

To comply with applicable laws and regulations

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in:

Payment processing (e.g., Stripe, PayPal)
Email delivery and marketing (e.g., Mailchimp, ConvertKit)
Website hosting and maintenance
Video conferencing (Zoom for monthly gatherings)
Analytics and website optimisation.

These providers are contractually obligated to protect your data and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

Court orders, subpoenas, or legal processes
Requests from government authorities
Protection of our legal rights or the safety of others
Investigation of fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

4.4 With Your Consent

We may share information with other parties when you provide explicit consent.

4.5 Testimonies and Shared Experiences

If you submit a testimony or prayer request that you permit us to share:

We will use it anonymously or with your first name only (unless you specify otherwise)
We will not share identifying details without your explicit permission

5. DATA RETENTION

5.1 How Long We Keep Your Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Account information: Retained while your account is active and for a reasonable period thereafter
Transaction records: Retained for at least 7 years for tax and accounting purposes
Coaching session notes: Retained confidentially for the duration of our coaching relationship and up to 2 years after
Marketing communications: Retained until you unsubscribe
Website usage data: Typically retained for 12-24 months

5.2 Deletion of Data

You may request deletion of your personal data at any time (subject to legal retention requirements). See Section 10 for details.

6. COOKIES AND TRACKING TECHNOLOGIES

6.1 What Are Cookies?

Cookies are small text files stored on your device that help us improve your website experience.

6.2 Types of Cookies We Use

Essential Cookies:

Necessary for website functionality
Enable core features like secure login and payment processing
Cannot be disabled

Performance Cookies:

Collect anonymous usage statistics
Help us understand how visitors use our site
Examples: Google Analytics

Functionality Cookies:

Remember your preferences and settings
Provide enhanced, personalised features

Marketing Cookies:

Track your activity across websites
Help us deliver relevant content and advertisements
Examples: Facebook Pixel, Google Ads.

6.3 Managing Cookies

You can control cookies through:

Browser settings (disable or delete cookies)
Cookie consent banner on our website
Opt-out tools provided by third-party services

Note: Disabling essential cookies may affect website functionality.

6.4 Third-Party Cookies

We use third-party services that may set their own cookies:

Google Analytics
Social media platforms (Facebook, Twitter, Instagram)
Payment processors

Please review their privacy policies for more information.

7. DATA SECURITY

7.1 Security Measures

We implement appropriate technical and organisational measures to protect your personal information:

SSL/TLS encryption for data transmission
Secure servers and encrypted databases
Regular security audits and updates
Access controls limiting who can view your data
Secure payment processing through PCI-compliant providers

7.2 No Absolute Security

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7.3 Your Responsibility

You are responsible for:

Keeping your account password confidential
Notifying us immediately of any unauthorised access
Using secure internet connections when accessing our services

8. INTERNATIONAL DATA TRANSFERS

8.1 Data Processing Locations

Your information may be transferred to and processed in countries outside your country of residence, including countries that may not have the same data protection laws.

8.2 Safeguards

When we transfer data internationally, we ensure appropriate safeguards are in place:

Standard contractual clauses approved by the European Commission
Data processing agreements with service providers
Compliance with GDPR and UK data protection laws

9. THIRD-PARTY LINKS AND SERVICES

9.1 External Websites

Our Website may contain links to third-party websites (e.g., social media, payment processors, external resources). We are not responsible for:

Privacy practices of external sites
Content or security of third-party websites

9.2 Your Responsibility

When you leave our Website, we encourage you to read the privacy policies of every website you visit.

10. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights regarding your personal data:

10.1 Right to Access

Request a copy of the personal information we hold about you
Receive information about how we use your data

10.2 Right to Rectification

Correct inaccurate or incomplete personal information

10.3 Right to Erasure (“Right to be Forgotten”)

Request deletion of your personal data (subject to legal retention requirements)

10.4 Right to Restrict Processing

Request that we limit how we use your data

10.5 Right to Data Portability

Receive your data in a structured, machine-readable format
Request transfer of your data to another service provider

10.6 Right to Object

Object to processing based on legitimate interests
Opt out of marketing communications at any time

10.7 Right to Withdraw Consent

Withdraw consent for data processing where consent was the legal basis

10.8 Right to Lodge a Complaint

File a complaint with your local data protection authority if you believe your rights have been violated

10.9 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@christianfaithglobal.com. We will respond within 30 days.

11. CHILDREN’S PRIVACY

11.1 Age Restriction

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11.2 Parental Consent

If you are under 18, you may only use our services with the involvement and consent of a parent or legal guardian.

11.3 Notice to Parents

If you believe your child has provided personal information to us without your consent, please contact us immediately, and we will delete the information.

12. MARKETING COMMUNICATIONS

12.1 Email Updates

When you join our membership or subscribe to our newsletter, you will receive:

Devotionals and inspirational content
Prayer points and spiritual guidance
Ministry updates and event announcements
Information about new products or services

12.2 Opt-Out

You may opt out of marketing communications at any time by:

Clicking “Unsubscribe” in any email
Updating your preferences in your account settings
Contacting us directly at privacy@christianfaithglobal.com.

12.3 Transactional Emails

You cannot opt out of essential service-related emails (e.g., purchase confirmations, account notifications).

13. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

13.1 Right to Know

Request disclosure of personal information collected, used, or shared

13.2 Right to Delete

Request deletion of personal information

13.3 Right to Opt-Out

Opt out of the sale of personal information (Note: We do not sell personal information)

13.4 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights

13.5 How to Exercise CCPA Rights

14. CHANGES TO THIS PRIVACY POLICY

14.1 Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

14.2 Notification

Material changes will be posted on this page with an updated “Last Updated” date
Significant changes will be communicated via email to registered users
Continued use of our services after changes constitutes acceptance

14.3 Your Responsibility

We encourage you to review this Privacy Policy periodically.

15. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Christian Faith Global
Founder: Paula Worswick
Email: privacy@christianfaithglobal.com
Website: https://christianfaithglobal.com/
Contact Form: https://christianfaithglobal.com/contact/

Data Protection Officer

For specific data protection inquiries, you may contact our designated Data Protection Officer at privacy@christianfaithglobal.com (if applicable).

16. CONSENT

By using our Website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

If you do not agree with this Privacy Policy, please do not use our Website or services.

This Privacy Policy is effective as of December 15, 2025, and applies to all users of Christian Faith Global’s website and services.